FAQ

Trimmer Heads

What trimmer heads will my trimmer accept?

Our heads are universal fit for gas and select cordless trimmers.  The only exception for gas trimmers is the Brush Cutter trimmer head.  It only fits straight shaft gas trimmers.  Our heads fit select high voltage cordless trimmers and here is the list of cordless trimmers they fit.

Will my corded trimmer accept a Rino-Tuff, Shakespeare or Weed Warrior replacement trimmer head?

No, our trimmer heads are not compatible to fit corded trimmers unless it’s the Ryobi or Greenworks 10 Amp corded trimmer.

Is the Universal Brush Cutter Head compatible with a curved shaft trimmer?

No, the Brush Cutter Head is not compatible with a curved shaft trimmer or any trimmer shaft with a curve above the trimmer head.

Will the Brush Cutter Head work with the Troybilt Tb32Ec Gas Trimmer?

No, the Brush Cutter Head is not compatible with this trimmer due to the trimmer’s design.

How do I replace the blades on the Push-N-Load 3 Blade Head, Pivotrim Hybrid Head, Ugly Head Hybrid or Ballistic Hybrid Head?

Please see the manual section of our website for step-by-step instructions or the how-to video loaded on the retailer’s site where you purchased the replacement blades.

Can you edge with the Brush Cutter Head?

No, the metal blades on this head should not be used for edging as they will break off and become a safety hazard.

Can you edge with the blades on the Push N Load 3 Blade Head, Pivotrim Hybrid Head, Ugly Head Hybrid or Ballistic Hybrid Head?

No, the nylon blades on these heads should not be used for edging as they will break off and become a safety hazard.

What is the most effective way to use the Brush Cutter Head while cutting thick brush such as small saplings?

You should hold the blades up against the thick brush and allow the blades to do the cutting for you.

Replacement Blades and Precut Replacement Line Strips

Where can I find replacement blades and replacement line for my trimmer head?

You can replacement blades and replacement line at the retailer you purchased the trimmer head or the retailer’s website.

Will the metal Brush Cutter blades work in my Ryobi, Stihl, etc. trimmer head?

No, the Brush Cutter Replacement blades are only designed to fit our Bush Cutter trimmer head.

Will Push-N-Load, Pivotrim Hybrid or Ballistic Hybrid nylon blades work in my Ryobi, Sthil, etc. trimmer head?

No, Push-N-Load, Pivotrim Hybrid or Ballistic Hybrid nylon blades only fit the Push-N-Load, Pivotrim Hybrid or Ballistic Hybrid heads.

How do I replace the blades on the Brush Cutter Head?

Please see the manual section of our website for step-by-step instructions or the how-to video loaded on the retailer’s site where you purchased the replacement blades.

Are there 100% metal blades available for use in my trimmer head?

No, we only make nylon blades for cutting grass and thick weeds and metal blades with a nylon over coat for cutting brush.

Why are the Brush Cutter blades bending and/or twisting during use?

This is due to a misuse of the product as the operator is forcing the blades into the cut vs. allowing the head and blades to do the cutting for them.

Trimmer Line

What size line will my trimmer accept?

Generally speaking, most corded trimmers accept .065″ and .080″ diameter line, cordless accept .065″ to .080″ line, and gas .080″ – .095″. Some select cordless trimmers accept .095″ line.

What size line will my bump feed trimmer head accept?

All of our bump feed trimmer heads accept .080″ – .105″ diameter line. Please check online or the operator’s manual for any bump feed trimmer head that is not branded Rino-Tuff, Shakespeare or Weed Warrior.

How should I store my trimmer line?

The best place to store your trimmer line is a place that is not exposed to direct sunlight.

Why is my line constantly breaking?

This could because you stored your line in direct sunlight. You may soak the line in water overnight. Soaking it in water will help bring back the elasticity in the line. If that’s not the case, please call our Customer Support Team at 1-866-212-7466.

Replacement Spools

How do I wind line on my spool that goes in my electric or cordless trimmer head?
  1. Remove the cover/cap by pressing snap buttons and pulling off the cover/cap.
  2. Remove the empty spool from housing and remember the orientation of the spool to install it correctly once you’ve filled it with trimmer line.
  3. Look for an arrow on one of the spool flanges. This is the correct direction the line is to be wound onto the spool.
  4. Look for a hole or slot to hold the line close to the hub/inside of the spool.
  5. Press/lock the line into the hole or slot. Then, wrap the line around the spool in the direction of the arrow on the spool.  Be sure not to overwind/fill the spool.
  6. Holding the line, place the end of the line through the eyelet(s) in the housing. 
  7. Secure the spool correctly into the housing.  Most spools have a gear shape side that should go in first.
  8. Place the cover/cap back onto the housing.
  9. You’re ready to start trimming again. 
How do I receive a replacement spool for my Autowinder, Autowinder II or Wind-N-Go Bump Feed trimmer head if the cap on the end of my bump knob has come off?

Call our Customer Support Team at 1-866-212-7466 and we will send a replacement spool.

Warranty

What is the warranty on my product?

All Shakespeare® Lawn & Garden products carry a 90-day limited warranty.  For more details and how to submit a warranty claim, please visit our warranty page.

I have a Pivotrim, Pivotrim Hybrid, Ugly Head Hybrid or a Ballistic Hybrid head and one of the pivoting eyelets has broken, how do I get replacement pivoting eyelets?

Call our Customer Support Team at 1-866-212-7466 and we will send you replacement eyelets.

How do I receive replacement line for my Pivotrim trimmer head if I have a lifetime certificate for free replacement line?

Mail a copy of the free line for life certificate with a $7.95 check or money order for shipping and handling costs to the below address and we’ll ship you your free replacement line.

Shakespeare Company, LLC  
Attn: Pivotrim 
6111 Shakespeare Rd 
Columbia, SC  29223